Troubleshooting

Export Command Is Disabled

• Select a prefab asset or scene GameObject.
• Confirm the selected object is not missing scripts required by its Model Vista States.
• Use the main menu command if the Scene View overlay is hidden.

Import Or Export Menu Names Look Different

• The default main-menu command is InnoWorks > Create > Export GLB+ via glTFast (Draco compression).
• Use Export GLB+ via glTFast for uncompressed mesh data.
• Export GLB+ via Unity GLTF is optional. Install org.khronos.unitygltf or choose Install UnityGLTF Package… when that backend is required.
• The Scene View Export GLB+ action always uses the default Draco-compressed glTFast path.

Imported GLB Has No Model Vista States

• Confirm the GLB was exported by Model Vista Create or another exporter that writes INNOWORKS_configurables.
• For editor prefab import, check the Unity Console for extension parsing or component restore warnings.

Embedded Textures Were Kept As Unity Assets

• Extract Images extracts compatible embedded PNG and JPEG 2D images only.
• HDR/float textures, texture arrays, WebP/KTX2 resources, ambiguous images, and unsupported texture types intentionally remain .asset files.
• Choose Keep Unity Assets when ordinary image files are not required.

Materials Look Different After Import

• Confirm the target Unity project contains compatible shaders.
• Confirm the active render pipeline matches the exported material or supports a known URP/HDRP conversion.
• Review the Unity Console for exact-restore, cross-pipeline conversion, and glTF fallback decisions.
• Use InnoWorks > Create > Materials > Make Editable Copies From Selection before editing imported material subassets.

Texture Conversion Was Skipped

• Confirm the command supports the selected source format.
• JPG conversion skips textures that contain unsupported importer settings, represent normal/linear/data content, collide with an existing path, or would not become smaller.
• JPG cannot retain alpha. Confirm Convert Anyway only when losing alpha is acceptable.
• Check Library/ModelVistaCreate/TextureFormatBackups when a local recovery copy is needed.